Privacy Policy

Last Updated: 23-02-2024

At LightPathShop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you visit our website or communicate with us via email at care@lightpathshop.com.

Information We Collect:

When you interact with LightPathShop, we may collect various types of information, including but not limited to:

  1. Personal Information: This includes your name, email address, shipping address, billing information, and other details you provide when placing an order or creating an account on our website.
  2. Transactional Information: We may collect information related to your purchases, such as product details, order history, payment information, and shipping preferences.
  3. Communication Data: When you contact us via email at care@lightpathshop.com or through other communication channels, we may collect information related to your inquiries, feedback, and interactions with our customer support team.
  4. Website Usage Information: We may collect data related to your browsing activities on our website, including IP address, browser type, device information, and website analytics.

How We Use Your Information:

We use the information we collect for the following purposes:

  1. Processing Orders: To fulfill your purchases, process payments, and deliver products to your designated address.
  2. Customer Service: To respond to your inquiries, provide assistance, and address any concerns you may have regarding our products or services.
  3. Marketing and Promotions: To send you promotional offers, newsletters, and marketing communications, with your consent where required by law.
  4. Website Improvement: To analyze website usage data, track user preferences, and enhance the user experience on our website.
  5. Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

Information Sharing and Disclosure:

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.

Additionally, we may disclose your information in response to legal requests, law enforcement inquiries, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security:

We implement a variety of security measures to maintain the safety and confidentiality of your personal information. These measures include encryption, access controls, and regular security audits to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

Your Privacy Choices:

You have the right to access, update, or delete your personal information stored in our systems. You may also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us at care@lightpathshop.com.

Updates to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time, and such changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically for any updates or changes.

Contact Us:

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at care@lightpathshop.com.

Thank you for trusting LightPathShop with your personal information. We are committed to protecting your privacy and ensuring a safe and enjoyable shopping experience for all our customers.