Shipping Policy
Last Updated: 23-02-2024
At LightPathShop, we strive to provide our customers with a seamless and enjoyable shopping experience, including fast and reliable shipping options. This Shipping Policy outlines important information regarding our shipping procedures, including delivery times, shipping methods, and order tracking.
Order Processing:
Once your order is placed on our website, our team works diligently to process and prepare your items for shipment. Orders are typically processed within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email with your order details and tracking information once your order has been shipped.
Shipping Methods and Delivery Times:
We offer a variety of shipping methods to accommodate your needs. The available shipping options and estimated delivery times may vary depending on your location and the shipping carrier. Standard shipping typically takes 3-7 business days for delivery within the contiguous United States. Expedited shipping options may be available for faster delivery.
Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances, such as weather conditions or carrier disruptions. We are not responsible for delays caused by the shipping carrier or other factors beyond our control.
Shipping Rates:
Shipping rates are calculated based on the weight of your order, your location, and the selected shipping method. You can view the shipping costs for your order during the checkout process before completing your purchase. We may offer free shipping promotions for orders that meet certain criteria, such as minimum order value or specific products.
International Shipping:
At this time, we primarily ship within the United States. We do not offer international shipping options. However, we are continuously exploring opportunities to expand our shipping capabilities to serve customers in other regions.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can use this tracking number to monitor the status of your shipment and estimate the expected delivery date.
Shipping Restrictions:
Some products may be subject to shipping restrictions or regulations imposed by local authorities or shipping carriers. If you have any questions about shipping eligibility for specific products, please contact our customer service team at care@lightpathshop.com before placing your order.
Contact Us:
If you have any questions, concerns, or special requests regarding shipping, please don’t hesitate to contact us at care@lightpathshop.com. Our customer service team is here to assist you and ensure that your shopping experience with LightPathShop is smooth and hassle-free.
Thank you for choosing LightPathShop for your beauty and skincare needs. We appreciate your support and look forward to serving you again soon!
